Frequently Asked Questions

Trusted protection, Doctor recommended

We love being in touch with you to receive suggestions and answer your questions.

 

Check the following list of frequently asked questions, they could be useful for you.

FAQ

Are you manufacturers?

Yes, we are, in fact we are the only diaper factory in Florida, come visit us, we will be happy to assist you!

Where can I buy your products?

"You can purchase any of our products directly at our factory store located in Medley Florida. Go to ZaimellaStore

Can I make my purchases directly on your websites?

Currently we don’t have an online ordering system, however, we are working to have it available for you soon.

Do you offer delivery?

Unfortunately, we do not offer delivery service at the moment. Our sales are made directly in our Zaimella Store, where we offer the best factory prices.

How can I get more information?

You can get information about our products the following ways:

  1. Each section in our website (Baby, Adult and Pet Care) contains specific information about our products, please check them out.
  2. If you need additional information you can contact in three different ways:

We will be happy to assist you!
Service hours are from 8:00 am to 5:00 pm, Monday – Friday.

Where can I send a complaint about a product?

We are a company that is committed to provide the highest quality products. Your feedback helps us to improve our quality standards and provide you with the best personal care products. You can contact us at (+1) 305-470-0041, send us an email at service@zaimellausa.com or fill out the form in this section and we’ll get back to you as soon as possible.

+1 (305) 470-0041

service@zaimellastore.com